Dave Sillas' Resume in WORD format

DAVE SILLAS
San Ramon, CA • 94583
408-439-6067 • sillasd@yahoo.com

SUMMARY

Accomplished Technical Support Engineer with superior troubleshooting and technical support abilities with migrations, network connectivity, and security and database applications. Over 15 years of cross-platform experience in systems administration, including system backups, analyzing, designing, installing, maintaining and repairing hardware, software, peripherals, and networks. Built strong relationships with co-workers, management and end users. Excellent communication and problem solving skills. Proficient in multiple operating systems and languages.

SKILLS

VMware VCP – VMware Certified Professional, VMware Infrastructure 3: Install and Configure

Legato NetWorker – Lab Class

Linux RHCT – RedHat Certified Technician, System Administration, System Networking & Security

Prog Lang – UNIX shell, Bash, Visual Basic

Languages – English, Spanish

 

EXPERIENCE

IGEL Technology, San Francisco, CA                                                                       Mar 2019 – Present

Support Engineer

Digital Guardian, Santa Clara, CA                                                                     May 2016 – May 2018

Senior Support Engineer

MobileIron, Mountain View, CA                                                                     December 2014 – September 2015

Technical Support Engineer

Digital Nirvana, Fremont, CA                                                                     January 2012 - September 2014

Senior Technical Support Engineer

Atempo, Palo Alto, CA                                                                                 January 2011 - January 2012

Customer Support Engineer

Xsigo Systems, San Jose, CA                                                                     January 2010 - January 2011

Customer Support Engineer

VMware, Palo Alto, CA                                                                                 January 2007 - December 2009

Technical Support Engineer

Accomplishments:

EDUCATION

San Jose State University, San Jose, CA                                              

Bachelor of Science degree in Business Administration, August, 2004 - Concentration: MIS

CERTIFICATIONS

VMware Certified Professional on VMWare ESX 3 (VCP3)

RedHat Certified Technician (RHCT)

HOBBIES & INTERESTS

Robotics – using Arduino, Beagleboard, Raspberry Pi, LaunchPAD & PIC Micro-controllers.

Plugcomputing - Embedded Linux in ARM processors to control sensors & servos.

Mountain Biking, Motorcycling